Frequently Asked Questions

Photo magnets are custom-made magnets featuring your favorite photos, memories, artwork, or designs. They're a fun way to turn everyday moments into keepsakes you can display on your fridge, locker, office space, or any magnetic surface.

Creating your magnets is simple:

1. Choose your magnet size and quantity.
2. Upload your favorite photo(s).
3. Place your order.
4. We'll create your custom magnets and send them your way!

Yes! You can upload your photos directly from your phone, tablet, or computer. Our ordering process makes it easy to turn your favorite camera roll memories into custom magnets.

We offer three magnet sizes to fit your needs:

• 2" x 2" — a classic square size perfect for everyday memories.
• 2.5" x 2.5" — a larger square option with more room for your photos.
• 2.5" x 3.5" — a rectangular size great for portraits, family photos, and special moments.

You can use photos from your phone, camera, social media, or computer. For the best results, we recommend using high-resolution images with good lighting and clear subjects.

We accept common image formats such as JPG, PNG, and HEIC. If you're unsure whether your photo will work, feel free to contact us and we'll help!

Yes! You can create a collection of magnets with different photos or designs. Each magnet can showcase a different memory.

Yes! Our magnets are made with quality materials designed for everyday use. They feature a protective finish to help keep your photos looking great.

Our magnets are water-resistant and designed for normal household use. However, prolonged exposure to water or outdoor conditions may affect the quality over time.

Orders are typically processed within 1-2 business days. Shipping times vary depending on your location and selected shipping method.

Because each magnet is custom-made specifically for you, we begin production shortly after your order is placed. If you need to make a change, please contact us as soon as possible and we'll do our best to help.

Since our products are personalized, we generally cannot accept returns for incorrect photos, changes of mind, or ordering mistakes. However, if your product is defective, send us a photo and contact customer services within 30 days of receiving the package. If your order arrives damaged or there is an issue with your magnets, please contact us and we'll make it right.

We'll do our best to create a beautiful product, but photo quality affects the final result. If we notice an issue with your image that may impact printing quality, we may contact you before creating your order.

Yes! We love creating custom magnets for weddings, parties, corporate events, celebrations, and other special occasions. Photo magnets make unique favors and memorable keepsakes for your guests.

Yes! We offer bulk orders for weddings, events, businesses, gifts, awards, parties, and special occasions. Contact us for custom pricing and options.

Yes! We can create custom magnets using artwork, illustrations, and approved logos. Please make sure you have permission to use any images or designs submitted.

We only use your uploaded images to create and fulfill your order. Photos may be temporarily stored during the production process and are handled according to our Privacy Policy.

We'd love to help! Reach out to us at keepzie@gmail.com and we'll get back to you as soon as possible.